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Zu Casinos Austria Aktiengesellschaft in 3. Aktionär Firma Österreichische Industrieholding Aktiengesellschaft Casinos Austria International Holding GmbH. Casinos Austria International (CAI) is a leading player in the global casino gaming industry. With our unique portfolio of casino development and management. Juli und Versicherung · Banken und Bankiers · Casinos Austria und Lotterien; Die Unternehmen der Berufsgruppe Casinos Austria und Lotterien. These data shall be used for one year for the Austrian Lotteries quiz contestants pool, from which four quiz candidates per programme are drawn and invited. Our company offers you the option via https: GSpG], and the right to operate a casino pursuant to Sec. Our security measures are constantly improved in line with Beste Spielothek in Scherenbostel finden developments. Optionally, you may also provide to Casinos Austria your title, telephone number, company name and UID number. At such time as you provide your consent statement, you will Beste Spielothek in Angloh finden informed as to what personal data will be processed for what purpose in connection with your initiation of contact with us. The token is a small text file stored locally in the App similar to a cookie and merely contains a randomly generated borussia leverkusen number. In order to comply with legal requirements and for your own protection, the gambling operations at the casinos of Casinos austria holding Austria and the VLT outlets of Austrian Lotteries are video-monitored in accordance with relevant data protection rules. If you have agreed accordingly, your location and movement data will be processed for the communication of personalised content e. If we make substantial amendments, we will inform you of this via our online services. Your data will only be stored for as long as needed to use the Resorts online casino bonus codes and, unless we have a legal obligation to store it for a longer period, will be deleted if the App is not used for a period of three years.

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For this reason, based on a contractual relationship with Kreditschutzverband , information on insolvencies private bankruptcies and company insolvencies is provided to us via an insolvency database.

Our company offers you the option via https: As a corporate group, we have an overriding legitimate interest in learning of such irregularities.

Communications between you and us are facilitated by a special, secure server, enabling you to use an application service provider which permits you to submit, or us to receive and process and respond to anonymous communications or non-anonymous communications.

BKAG does not have any access whatsoever to the contents of messages exchanged through the whistleblowing system.

The data and messages which are entered by the whistleblower are then stored for purposes of processing only for so long as is necessary until processing of the whistleblowing notification is complete.

Where, as a whistleblower, you have not entered any personal data, the whistleblowing system preserves your anonymity by means of appropriate technical and organisational measures.

What this means is that whistleblowers may provide information without having to provide any identification details but at the same time have the option to provide information on a non-anonymous basis so that a relation to the person may be established.

Even where we engage data processors, we are responsible for protecting your personal data. We will only use processors outside the European Union if i there is a European Commission adequacy decision for the third country in question or ii we refer to the standard contract clauses of the European Commission or iii if appropriate guarantees, e.

Your data will be transmitted to third parties if we are legally obliged to do so, if the data transfer is necessary to perform our contract relations or if you have expressly consented to the transfer of your data.

External processors and business associates or other cooperators will only receive your data to the extent necessary, for example: We will store data you have provided to us solely for customer service purposes or for marketing and information purposes such as newsletters until such time as you revoke your consent to this.

Otherwise, your personal data will be automatically erased or blocked for further use if you have not used our online services or other services and products for a period of more than three years from the date of your last contact with us or the last use of the services.

In the case of a contract such as in connection with your visit to a casino or VLT outlet or in the case of your use of our online products, your personal data will be stored following complete performance of the contract until expiry of any guarantee, warranty, prescription periods and statutory retention periods applicable to us, and in addition, until conclusion of any legal disputes as to which the data may be required as evidence.

You may find the storage periods for personal data collected in connection with the TV shows of the Austrian Lotteries Bingo, Brieflos and Money Maker here.

In order to improve our website and make it as optimal as possible for your use, we use cookies on the websites of our corporate group.

Cookies are small text files that are stored on your electronic device e. Cookies store information such as your language settings, the duration of your visits to our website or information you enter there.

This prevents you from having to re-enter all of the required data each time it is required. In addition, cookies enable our systems to recognise your preferences and to align our websites to your interests.

When visiting our websites, you will find more information on the use and application of cookies via the cookie notice placed on our websites.

The websites and apps of win2day www. Sessions session ID, session number are generated by the server at the beginning of our session.

With the help of unique sessions, the data stored on the server side e. The session ends when you click on Logout.

After a certain period of no activity on the websites of win2day and tipp3, you will be automatically logged-out, which will also terminate the session.

Google Analytics is used on the websites of our corporate group. This is a web analytics service provided by Google Inc.

Google Analytics uses cookies, text files which are stored on your computer permitting analysis of your use of the websites.

The information generated by cookies about your use of our websites is usually transmitted to a Google server in the United States and stored there.

Only in exceptional cases will your full IP address be sent to a Google server in the United States and truncated there. Google will use this information on our behalf to evaluate your use of our websites, compile reports on your website activity and provide us with other services related to website activity and Internet usage.

The IP address provided by your browser in connection with Google Analytics will not be linked to other Google data. You may prevent storage of cookies by means of a setting in your browser software.

However, we do point out that in such case you may not be able to fully use all of the functions of our websites. You can also prevent collection of data generated by the cookie and relating to your use of our website including your IP address and processing of such data by Google by downloading and stalling the browser plug-in provided from the following link: The website of the Austrian Lotteries www.

Piwik uses cookies, text files that are stored on your computer and permit analysis of your use of our websites. The information generated by the cookie regarding your use of the website including your IP address is transmitted to and stored by a server which we operate ourselves.

The evaluations created by Piwik are used to compile reports on website activity. The website of Casinos Austria www. These user profiles are used to analyse visitor behaviour and are evaluated to improve and tailor our services.

Cookies may be used for this purpose. Anonymised user profiles will not be merged with other personal data relating to the individual behind the pseudonym without the specific, express consent of the data subject.

You may object to the collection and storage of data for purposes of web analytics at any time with future effect by clicking on the following link:.

IP addresses are completely anonymised before collected data can be viewed via the Siteimprove suite by Casinos Austria. Reversal of the anonymisation of IP addresses and matching of IP addresses to data collected is not possible.

Casinos Austria will use this information to evaluate the behaviour of website users, to create reports regarding this and, finally, to improve the website experience for visitors.

Siteimprove will not share this information with third parties or use it for marketing or advertising purposes of any kind.

You may object to the collection of your data by Siteimprove Analytics by clicking on the following link. This will set an opt-out cookie preventing future collection of your data when you visit the website.

Siteimprove Analytics Tracking opt-out. We implement technical and organisational security measures to protect your data from manipulation, loss, destruction and access by third parties.

Our security measures are constantly improved in line with technological developments. We undergo annual certification in accordance with the GoodPriv cy international data protection seal of quality, which assists us in reviewing our strict data protection policy and supports us in continually improving it.

In addition, we comply with the Code of Conduct approved by the Austrian Federal Chancellery pursuant to the Data Protection Act for state-licensed gaming operators.

All information we receive from you such as your name, address, telephone number, e-mail address, account information or credit card number is transmitted and protected between your browser and our central server via SSL Secure Socket Layer.

Our security server software encrypts all information provided by you before it is transmitted to us.

The information is not decrypted until it reaches our server. This prevents unauthorised persons from reading, modifying, interpreting or copying this information during data transfer and subsequently sending it repeatedly.

Our websites contain links to other websites. Compliance with the relevant data protection rules for such websites is the responsibility of the operators of those websites and is therefore beyond our control.

We therefore bear no responsibility for the privacy policies or content of those other websites. When you visit Facebook pages or use an Alexa device, a direct connection is made between your device and the Facebook server or Amazon server.

We would point out to you that we have no knowledge of the content of the data transmitted or its use by Facebook or Amazon.

You may find further information on these points at. Privacy Statement of Amazon. Content on external channels is created and extended with the utmost care.

However, the degree of currency and correctness will be affected by technical factors such as the Internet connection or the currency of the operating system you are using and we are thus unable to guarantee it.

At present, there are no fully automated decision-making or profiling processes in our group of companies within the meaning of Art.

For some mailings, we use analytics software IBM Campaign and IBM Watson Campaign Automation to analyse personal data to provide you with personalised offers tailored to you and direct mailings that are tailored to your needs and requirements.

The information and mailings for which this software is used are listed under collection and processing of personal data in respect of the group products in question.

You have the right to object at any time to the processing of data relating to you for purposes of direct marketing.

However, you are also welcome to contact us by e-mail at datenschutz cal. As a basic rule, we collect, process and use your data only so far as necessary for proper functioning of the apps or for conducting our own market and opinion research.

We use tracking technologies to measure your usage behaviour. For technical reasons, the apps automatically transmit certain technical data to our server when you use our services, including, in particular, identifying characteristics, information on the beginning and end and the scope of the use in question and details regarding the services used by you in each case, for example the date and time of the use, the operating system used, the volume of data transmitted and configuration data.

This is necessary due to the way our apps operate. In addition, our apps use a token which is automatically generated when the app is first used.

The token is a small text file similar to a cookie which is stored locally within the app and contains only a randomly generated identification number.

The token serves as an identifier, allowing us to recognise your app installation in order to provide the required content to the app for example, permitting us to send push messages to the app where you have given your consent.

The token is stored on our servers and in a special area of the app to which only the app has access. After four years of inactivity, the token is deleted, making it impossible for our servers to recognise this app installation.

As a user of the My Casinos Austria App, you agree with the fact that Casinos Austria AG 'Casinos Austria' , Rennweg 44, A Vienna, will store your personal data and, in particular, will process it with the aid of computer technology for its own market research and advertising purposes, as described below.

The My Casinos Austria App from Casinos Austria gives you as a non-registered user the opportunity to access information of a general nature e.

Data processed for this purpose include data on usage behaviour within the App and content behavioural data and usability data from mobile and Web applications, interactions, device data and user content are collected and sent to the IBM Cloud Service to improve the functionality and offers in the App.

If you have agreed accordingly, your location and movement data will be processed for the communication of personalised content e.

To protect the email address, processing is carried out by means of IdentityID. Furthermore, the information you provide on interests is processed by means of analysis software profiling in order to supply you with personalised information.

As soon as you have had your App account verified by Casinos Austria during your next casino visit by presenting your official photo ID, the App will be linked to any personal data you provide for the Glücks Card programme, i.

When you download the App, you must authenticate yourself in the Apple App Store or Google Play Store, for example, with the information necessary for this.

Casinos Austria can neither influence nor is responsible for data collected during the download, in particular the email address and customer number of your store account or your terminal equipment's device identification number.

Casinos Austria merely processes the device information from the data provided to the extent necessary for downloading the My Casinos Austria App to your device.

Casinos Austria collects, processes and uses your data only to the extent necessary for the proper operation of the My Casinos Austria App or for conducting its own market and opinion research.

Tracking technologies to measure your usage behaviour and analysis software profiling are used for this purpose. For technical reasons, the My Casinos Austria App automatically transmits certain technical data to the server of Casinos Austria during use.

In particular, this includes identification features, information about the beginning, end and scope of each instance of use, information about the services you have made use of during each instance of use, e.

This is required for the operation of the App. A token generated automatically when the App is first made use of is also used.

The token is a small text file stored locally in the App similar to a cookie and merely contains a randomly generated identification number.

The token acts as an identification feature and makes it possible to recognise your App installation, so as to be able to supply the App with the required content, e.

The token is stored in a separate area of the App, which only the App has access to. If you have given your consent, you will receive push notifications and mailings in the App.

You can disable push notifications in the App at any time and withdraw your consent without restricting your use of the App. Your personal data will not be transmitted to third parties or other countries.

The foregoing does not include App usage behaviour data IP address, device data and account ID , which are collected, managed and analysed through IBM Watson Customer Experience Analytics, so as to improve the customer's experience.

Your data will only be stored for as long as needed to use the App and, unless we have a legal obligation to store it for a longer period, will be deleted if the App is not used for a period of three years.

This makes it possible to analyse your usage data, so as to improve the supply of information and to adapt the App service to your individual needs.

The information generated by the tracking code about App usage is sent to and stored on a server of IBM in Germany.

IBM will use this information on behalf of Casinos Austria to analyse App usage, to compile reports on App activity, and to supply Casinos Austria the controller with other services associated with Internet and App usage.

These operations are also referred to as profiling. You may assert the following rights regarding the processing of your data under the General Data Protection Regulation and national data protection law: You may ask us for information as to whether we process your personal data, and if so, which of your personal data we process and to what extent.

You may request that we erase your personal information if we have unlawfully processed it, if the processing disproportionally interferes with your legitimate interests, if your personal information is no longer necessary for the purposes for which it was collected, if you have revoked your consent and there is no other legal basis for processing or if deletion of the data is required to fulfil a legal obligation.

Please note that there may be reasons which would militate against immediate erasure, e. Right to restrict processing.

From the time of the request for restriction, such data will only be processed with your individual consent or for purposes of asserting and enforcing legal claims.

Right of data portability. You may ask us to provide you with the data which you have given to us in a structured, standard machine-readable format, provided that.

For reasons arising out of your particular situation, you may at any time object to the processing of personal data relating to you which are required in order to safeguard our legitimate interests or those of a third party.

Following your objection, your data will no longer be processed unless there are compelling legitimate grounds for processing it which outweigh your interests, rights and freedoms, or if the processing is for the purpose of enforcing, pursuing or defending legal claims.

You may object at any time to our forwarding of advertising to you without any need to state reasons for this. If you believe that we are in violation of Austrian or European data protection laws when processing your data, we would ask you to contact us in order to resolve any questions you may have.

You also have the right to contact the competent data protection authority and, as of If you wish to assert one of the rights referred to above in relation to us, please simply use the e-mail address datenschutz cal.

In connection with your assertion of your rights, it is possible that we may request additional information to confirm your identify such as official photo ID.

The purpose of this is to protect your rights and your privacy so that no third party is able to obtain information about your data.

We will respond to all reasonable requests free-of-charge and as soon as possible in accordance with applicable law.

We will amend our privacy policy from time to time. If we make substantial amendments, we will inform you of this via our online services.

Google Analytics web analysis tool Piwik web analysis tool Econda web analysis tool Siteimprove analytics web analysis tool Security Links to other sites Digital services Facebook, Conversational interfaces, etc.

General Information In this Privacy Statement you will learn which personal data we process by automated means, in what way and for what purpose, on our websites and apps, and in the context of the provision of our services, which we provide on the basis of the licences and authorisations granted to us.

FN g win2day Entwicklungs- u. FN p Glücks- und Unterhaltungsspiel Betriebsges. FN i Cuisino Ges. FN t All these companies have their registered office at: Contact Your point of contact for data processing is our Data Protection Officer: Use of our Website and Apps In principle, it is possible to use our websites casinos.

Personal Data Personal data means any information relating to an identified or identifiable natural person.

Below you will find examples of personal data that we collect and process within the scope of your use of our products and services, provided there is a legal basis for doing so: Not all of the examples shown here are processed by all companies of the Group.

Collection and Processing of Personal Data We collect and process personal data only to the extent permitted by law.

Casinos Austria Visiting a casino If you visit a Casinos Austria casino, you are legally obliged to present an official photo ID for the purpose of establishing and verifying your identity and your age.

Casino information and mailings You will receive personalised mailings and information from Casinos Austria by e-mail, SMS, post and telephone, if and to the extent you have given your consent.

Online shop In the Casinos Austria online shop, you can buy the products offered at https: Feedback service You can use the Feedback button at www.

Cuisino restaurant reservations At many Cuisino restaurants, you can book a table via the Bookatable and Quandoo services, by entering your personal data, i.

Individual guest service Provided you have given your consent, Casinos Austria records your date of birth, your interests and hobbies, and your dining preferences in the casinos e.

Event calendar On the Casinos Austria website www. Event management and marketing applications Casinos Austria uses an event management and marketing application for the purpose of organising and managing events for companies and private individuals and to create accompanying work plans and reports.

Austrian Lotteries Lotteries information and mailings Glückspost, Bingo News Provided you have declared your consent, you will receive mailings and information by e-mail from Austrian Lotteries.

Lotteries App The Lotteries App is a service app based around the products played at the outlets. Österreichische Klassenlotterie Vertriebsgesellschaft m.

Other partners in the Association of Class Lottery Agencies are: GmbH, Mariahilfer Strasse 29, Vienna As a matter of principle, no personal data are exchanged between Österreichische Klassenlotterie Vertriebsgesellschaft m.

Win2day win2day account To use the win2day range of online games, you need to register at www. Casino, Lotto, Wetten App With the win2day: Corporate Group Communications of information from companies of our corporate group Provided that you have given your consent, you will also receive mailings from one of the companies of our corporate group by post and electronically by e-mail and text message containing information from Casinos Austria AG and Österreichische Lotterien GmbH corporate group Casinos Austria AG, Österreichischen Lotterien GmbH, win2day Entwicklungs- und Betriebsgesellschaft m.

Information and mailings Consent on the basis of sec. Sweepstakes In the case of sweepstakes, we will use your data collected for this purpose to process the sweepstakes game, particularly in connection with the notification of winnings.

Video surveillance at Casinos and VLT outlets In order to comply with legal requirements and for your own protection, the gambling operations at the casinos of Casinos Austria and the VLT outlets of Austrian Lotteries are video-monitored in accordance with relevant data protection rules.

Gambler protection Based on the provisions of the Gaming Act, in certain cases we have a duty to record your conduct during visits and to observe your gambling behaviour and, where necessary, to initiate measures for your own protection.

Credit information In certain legally regulated cases, Casinos Austria and WINWIN are required to review your credit standing on the basis of documents, data or information obtained from a creditable and independent source.

Whistleblowing system Our company offers you the option via https: Contract data processing Even where we engage data processors, we are responsible for protecting your personal data.

Your personal data will not be sold to third parties or otherwise marketed. Duration of storage We will store data you have provided to us solely for customer service purposes or for marketing and information purposes such as newsletters until such time as you revoke your consent to this.

Cookies In order to improve our website and make it as optimal as possible for your use, we use cookies on the websites of our corporate group.

Sessions The websites and apps of win2day www. Google Analytics web analysis tool Google Analytics is used on the websites of our corporate group.

Piwik web analysis tool The website of the Austrian Lotteries www. Econda web analysis tool The website of Casinos Austria www.

You may object to the collection and storage of data for purposes of web analytics at any time with future effect by clicking on the following link: Siteimprove analytics web analysis tool The website of Casinos Austria www.

Security We implement technical and organisational security measures to protect your data from manipulation, loss, destruction and access by third parties.

Links to other sites Our websites contain links to other websites. Digital services Facebook, Conversational interfaces, etc.

Analysis software Fully automated decision-making processes At present, there are no fully automated decision-making or profiling processes in our group of companies within the meaning of Art.

Profiling for direct marketing purposes For some mailings, we use analytics software IBM Campaign and IBM Watson Campaign Automation to analyse personal data to provide you with personalised offers tailored to you and direct mailings that are tailored to your needs and requirements.

Data processing when using our apps As a basic rule, we collect, process and use your data only so far as necessary for proper functioning of the apps or for conducting our own market and opinion research.

My Casinos Austria App As a user of the My Casinos Austria App, you agree with the fact that Casinos Austria AG 'Casinos Austria' , Rennweg 44, A Vienna, will store your personal data and, in particular, will process it with the aid of computer technology for its own market research and advertising purposes, as described below.

Using the App without a user account The My Casinos Austria App from Casinos Austria gives you as a non-registered user the opportunity to access information of a general nature e.

Data processing when the App is in use When you download the App, you must authenticate yourself in the Apple App Store or Google Play Store, for example, with the information necessary for this.

Push notifications and mailings If you have given your consent, you will receive push notifications and mailings in the App.

Storage period Your data will only be stored for as long as needed to use the App and, unless we have a legal obligation to store it for a longer period, will be deleted if the App is not used for a period of three years.

Your rights You may assert the following rights regarding the processing of your data under the General Data Protection Regulation and national data protection law: Right of information You may ask us for information as to whether we process your personal data, and if so, which of your personal data we process and to what extent.

Right of objection For reasons arising out of your particular situation, you may at any time object to the processing of personal data relating to you which are required in order to safeguard our legitimate interests or those of a third party.

Economic sector and subsector. R - Arts, entertainment and recreation. Economic subsector 92 - Gambling and betting activities. Arbitral rules and administering institution.

Claimed by investor Data not available. Awarded through settlement Data not available. IIA breaches alleged Data not available.

IIA breaches found Not applicable - settled or discontinued before decision on liability. Type of follow-on proceedings None. Link to Italaw's case page.

Links to background sources. Contact us Terms of use.

Revocation of your consent does not affect the lawfulness of the processing of your data prior to revocation, based on your consent. In addition to being subject to the general data protection regulations, our corporate group is subject, in particular, to the provisions of sec.

This provision specifies that organisers of games of chance which are covered by the gambling monopoly, as well as the members of their constitutive bodies, employees, contractors and other persons working for such organisers are required to preserve confidentiality game secrecy regarding the identity of gamblers and their participation in games of chance winnings and losses.

Exceptions to game secrecy are exhaustively covered by this statutory provision and relate, for example to duties of information to public authorities and courts or to express waivers of game secrecy by the gambler.

Because the safeguarding of gambling secrecy is a prerequisite to our maintaining the right to operate games of chance, we preserve strict confidentiality regarding your participation in such games and the winnings or losses generated.

The data regarding your visits and games are not exchanged within our corporate group. Based on the provisions of the Gaming Act, in certain cases we have a duty to record your conduct during visits and to observe your gambling behaviour and, where necessary, to initiate measures for your own protection.

You will find more information regarding gambler protection and dealing with responsible gambling at www. In certain legally regulated cases, Casinos Austria and WINWIN are required to review your credit standing on the basis of documents, data or information obtained from a creditable and independent source.

By carrying out these credit checks, we comply with the legal obligations imposed on us. In addition, our credit checks serve to protect gamblers and are thus in the interests of your own safety.

To carry out credit checks, we will transfer the personal data required name, address, date of birth to the following credit agencies: These credit agencies use the above-referenced personal data transmitted by us in order to make appropriate assessments of your credit rating, based on mathematical and statistical procedures scoring.

In light of our legal mandate, we have a legitimate interest in obtaining information on insolvencies personal bankruptcies and company insolvencies in order to take necessary measures to protect gamblers.

For this reason, based on a contractual relationship with Kreditschutzverband , information on insolvencies private bankruptcies and company insolvencies is provided to us via an insolvency database.

Our company offers you the option via https: As a corporate group, we have an overriding legitimate interest in learning of such irregularities.

Communications between you and us are facilitated by a special, secure server, enabling you to use an application service provider which permits you to submit, or us to receive and process and respond to anonymous communications or non-anonymous communications.

BKAG does not have any access whatsoever to the contents of messages exchanged through the whistleblowing system.

The data and messages which are entered by the whistleblower are then stored for purposes of processing only for so long as is necessary until processing of the whistleblowing notification is complete.

Where, as a whistleblower, you have not entered any personal data, the whistleblowing system preserves your anonymity by means of appropriate technical and organisational measures.

What this means is that whistleblowers may provide information without having to provide any identification details but at the same time have the option to provide information on a non-anonymous basis so that a relation to the person may be established.

Even where we engage data processors, we are responsible for protecting your personal data. We will only use processors outside the European Union if i there is a European Commission adequacy decision for the third country in question or ii we refer to the standard contract clauses of the European Commission or iii if appropriate guarantees, e.

Your data will be transmitted to third parties if we are legally obliged to do so, if the data transfer is necessary to perform our contract relations or if you have expressly consented to the transfer of your data.

External processors and business associates or other cooperators will only receive your data to the extent necessary, for example: We will store data you have provided to us solely for customer service purposes or for marketing and information purposes such as newsletters until such time as you revoke your consent to this.

Otherwise, your personal data will be automatically erased or blocked for further use if you have not used our online services or other services and products for a period of more than three years from the date of your last contact with us or the last use of the services.

In the case of a contract such as in connection with your visit to a casino or VLT outlet or in the case of your use of our online products, your personal data will be stored following complete performance of the contract until expiry of any guarantee, warranty, prescription periods and statutory retention periods applicable to us, and in addition, until conclusion of any legal disputes as to which the data may be required as evidence.

You may find the storage periods for personal data collected in connection with the TV shows of the Austrian Lotteries Bingo, Brieflos and Money Maker here.

In order to improve our website and make it as optimal as possible for your use, we use cookies on the websites of our corporate group.

Cookies are small text files that are stored on your electronic device e. Cookies store information such as your language settings, the duration of your visits to our website or information you enter there.

This prevents you from having to re-enter all of the required data each time it is required. In addition, cookies enable our systems to recognise your preferences and to align our websites to your interests.

When visiting our websites, you will find more information on the use and application of cookies via the cookie notice placed on our websites.

The websites and apps of win2day www. Sessions session ID, session number are generated by the server at the beginning of our session. With the help of unique sessions, the data stored on the server side e.

The session ends when you click on Logout. After a certain period of no activity on the websites of win2day and tipp3, you will be automatically logged-out, which will also terminate the session.

Google Analytics is used on the websites of our corporate group. This is a web analytics service provided by Google Inc. Google Analytics uses cookies, text files which are stored on your computer permitting analysis of your use of the websites.

The information generated by cookies about your use of our websites is usually transmitted to a Google server in the United States and stored there.

Only in exceptional cases will your full IP address be sent to a Google server in the United States and truncated there. Google will use this information on our behalf to evaluate your use of our websites, compile reports on your website activity and provide us with other services related to website activity and Internet usage.

The IP address provided by your browser in connection with Google Analytics will not be linked to other Google data. You may prevent storage of cookies by means of a setting in your browser software.

However, we do point out that in such case you may not be able to fully use all of the functions of our websites. You can also prevent collection of data generated by the cookie and relating to your use of our website including your IP address and processing of such data by Google by downloading and stalling the browser plug-in provided from the following link: The website of the Austrian Lotteries www.

Piwik uses cookies, text files that are stored on your computer and permit analysis of your use of our websites. The information generated by the cookie regarding your use of the website including your IP address is transmitted to and stored by a server which we operate ourselves.

The evaluations created by Piwik are used to compile reports on website activity. The website of Casinos Austria www. These user profiles are used to analyse visitor behaviour and are evaluated to improve and tailor our services.

Cookies may be used for this purpose. Anonymised user profiles will not be merged with other personal data relating to the individual behind the pseudonym without the specific, express consent of the data subject.

You may object to the collection and storage of data for purposes of web analytics at any time with future effect by clicking on the following link:.

IP addresses are completely anonymised before collected data can be viewed via the Siteimprove suite by Casinos Austria. Reversal of the anonymisation of IP addresses and matching of IP addresses to data collected is not possible.

Casinos Austria will use this information to evaluate the behaviour of website users, to create reports regarding this and, finally, to improve the website experience for visitors.

Siteimprove will not share this information with third parties or use it for marketing or advertising purposes of any kind.

You may object to the collection of your data by Siteimprove Analytics by clicking on the following link. This will set an opt-out cookie preventing future collection of your data when you visit the website.

Siteimprove Analytics Tracking opt-out. We implement technical and organisational security measures to protect your data from manipulation, loss, destruction and access by third parties.

Our security measures are constantly improved in line with technological developments. We undergo annual certification in accordance with the GoodPriv cy international data protection seal of quality, which assists us in reviewing our strict data protection policy and supports us in continually improving it.

In addition, we comply with the Code of Conduct approved by the Austrian Federal Chancellery pursuant to the Data Protection Act for state-licensed gaming operators.

All information we receive from you such as your name, address, telephone number, e-mail address, account information or credit card number is transmitted and protected between your browser and our central server via SSL Secure Socket Layer.

Our security server software encrypts all information provided by you before it is transmitted to us. The information is not decrypted until it reaches our server.

This prevents unauthorised persons from reading, modifying, interpreting or copying this information during data transfer and subsequently sending it repeatedly.

Our websites contain links to other websites. Compliance with the relevant data protection rules for such websites is the responsibility of the operators of those websites and is therefore beyond our control.

We therefore bear no responsibility for the privacy policies or content of those other websites. When you visit Facebook pages or use an Alexa device, a direct connection is made between your device and the Facebook server or Amazon server.

We would point out to you that we have no knowledge of the content of the data transmitted or its use by Facebook or Amazon.

You may find further information on these points at. Privacy Statement of Amazon. Content on external channels is created and extended with the utmost care.

However, the degree of currency and correctness will be affected by technical factors such as the Internet connection or the currency of the operating system you are using and we are thus unable to guarantee it.

At present, there are no fully automated decision-making or profiling processes in our group of companies within the meaning of Art. For some mailings, we use analytics software IBM Campaign and IBM Watson Campaign Automation to analyse personal data to provide you with personalised offers tailored to you and direct mailings that are tailored to your needs and requirements.

The information and mailings for which this software is used are listed under collection and processing of personal data in respect of the group products in question.

You have the right to object at any time to the processing of data relating to you for purposes of direct marketing. However, you are also welcome to contact us by e-mail at datenschutz cal.

As a basic rule, we collect, process and use your data only so far as necessary for proper functioning of the apps or for conducting our own market and opinion research.

We use tracking technologies to measure your usage behaviour. For technical reasons, the apps automatically transmit certain technical data to our server when you use our services, including, in particular, identifying characteristics, information on the beginning and end and the scope of the use in question and details regarding the services used by you in each case, for example the date and time of the use, the operating system used, the volume of data transmitted and configuration data.

This is necessary due to the way our apps operate. In addition, our apps use a token which is automatically generated when the app is first used.

The token is a small text file similar to a cookie which is stored locally within the app and contains only a randomly generated identification number.

The token serves as an identifier, allowing us to recognise your app installation in order to provide the required content to the app for example, permitting us to send push messages to the app where you have given your consent.

The token is stored on our servers and in a special area of the app to which only the app has access. After four years of inactivity, the token is deleted, making it impossible for our servers to recognise this app installation.

As a user of the My Casinos Austria App, you agree with the fact that Casinos Austria AG 'Casinos Austria' , Rennweg 44, A Vienna, will store your personal data and, in particular, will process it with the aid of computer technology for its own market research and advertising purposes, as described below.

The My Casinos Austria App from Casinos Austria gives you as a non-registered user the opportunity to access information of a general nature e.

Data processed for this purpose include data on usage behaviour within the App and content behavioural data and usability data from mobile and Web applications, interactions, device data and user content are collected and sent to the IBM Cloud Service to improve the functionality and offers in the App.

If you have agreed accordingly, your location and movement data will be processed for the communication of personalised content e.

To protect the email address, processing is carried out by means of IdentityID. Furthermore, the information you provide on interests is processed by means of analysis software profiling in order to supply you with personalised information.

As soon as you have had your App account verified by Casinos Austria during your next casino visit by presenting your official photo ID, the App will be linked to any personal data you provide for the Glücks Card programme, i.

When you download the App, you must authenticate yourself in the Apple App Store or Google Play Store, for example, with the information necessary for this.

Casinos Austria can neither influence nor is responsible for data collected during the download, in particular the email address and customer number of your store account or your terminal equipment's device identification number.

Casinos Austria merely processes the device information from the data provided to the extent necessary for downloading the My Casinos Austria App to your device.

Casinos Austria collects, processes and uses your data only to the extent necessary for the proper operation of the My Casinos Austria App or for conducting its own market and opinion research.

Tracking technologies to measure your usage behaviour and analysis software profiling are used for this purpose.

For technical reasons, the My Casinos Austria App automatically transmits certain technical data to the server of Casinos Austria during use.

In particular, this includes identification features, information about the beginning, end and scope of each instance of use, information about the services you have made use of during each instance of use, e.

This is required for the operation of the App. A token generated automatically when the App is first made use of is also used.

The token is a small text file stored locally in the App similar to a cookie and merely contains a randomly generated identification number.

The token acts as an identification feature and makes it possible to recognise your App installation, so as to be able to supply the App with the required content, e.

The token is stored in a separate area of the App, which only the App has access to. If you have given your consent, you will receive push notifications and mailings in the App.

You can disable push notifications in the App at any time and withdraw your consent without restricting your use of the App.

Your personal data will not be transmitted to third parties or other countries. The foregoing does not include App usage behaviour data IP address, device data and account ID , which are collected, managed and analysed through IBM Watson Customer Experience Analytics, so as to improve the customer's experience.

Your data will only be stored for as long as needed to use the App and, unless we have a legal obligation to store it for a longer period, will be deleted if the App is not used for a period of three years.

This makes it possible to analyse your usage data, so as to improve the supply of information and to adapt the App service to your individual needs.

The information generated by the tracking code about App usage is sent to and stored on a server of IBM in Germany. IBM will use this information on behalf of Casinos Austria to analyse App usage, to compile reports on App activity, and to supply Casinos Austria the controller with other services associated with Internet and App usage.

These operations are also referred to as profiling. You may assert the following rights regarding the processing of your data under the General Data Protection Regulation and national data protection law: You may ask us for information as to whether we process your personal data, and if so, which of your personal data we process and to what extent.

You may request that we erase your personal information if we have unlawfully processed it, if the processing disproportionally interferes with your legitimate interests, if your personal information is no longer necessary for the purposes for which it was collected, if you have revoked your consent and there is no other legal basis for processing or if deletion of the data is required to fulfil a legal obligation.

Please note that there may be reasons which would militate against immediate erasure, e. Right to restrict processing. From the time of the request for restriction, such data will only be processed with your individual consent or for purposes of asserting and enforcing legal claims.

Right of data portability. You may ask us to provide you with the data which you have given to us in a structured, standard machine-readable format, provided that.

For reasons arising out of your particular situation, you may at any time object to the processing of personal data relating to you which are required in order to safeguard our legitimate interests or those of a third party.

Following your objection, your data will no longer be processed unless there are compelling legitimate grounds for processing it which outweigh your interests, rights and freedoms, or if the processing is for the purpose of enforcing, pursuing or defending legal claims.

You may object at any time to our forwarding of advertising to you without any need to state reasons for this. If you believe that we are in violation of Austrian or European data protection laws when processing your data, we would ask you to contact us in order to resolve any questions you may have.

You also have the right to contact the competent data protection authority and, as of If you wish to assert one of the rights referred to above in relation to us, please simply use the e-mail address datenschutz cal.

In connection with your assertion of your rights, it is possible that we may request additional information to confirm your identify such as official photo ID.

The purpose of this is to protect your rights and your privacy so that no third party is able to obtain information about your data.

We will respond to all reasonable requests free-of-charge and as soon as possible in accordance with applicable law.

We will amend our privacy policy from time to time. If we make substantial amendments, we will inform you of this via our online services. Google Analytics web analysis tool Piwik web analysis tool Econda web analysis tool Siteimprove analytics web analysis tool Security Links to other sites Digital services Facebook, Conversational interfaces, etc.

General Information In this Privacy Statement you will learn which personal data we process by automated means, in what way and for what purpose, on our websites and apps, and in the context of the provision of our services, which we provide on the basis of the licences and authorisations granted to us.

FN g win2day Entwicklungs- u. FN p Glücks- und Unterhaltungsspiel Betriebsges. FN i Cuisino Ges. FN t All these companies have their registered office at: Contact Your point of contact for data processing is our Data Protection Officer: Use of our Website and Apps In principle, it is possible to use our websites casinos.

Personal Data Personal data means any information relating to an identified or identifiable natural person. Below you will find examples of personal data that we collect and process within the scope of your use of our products and services, provided there is a legal basis for doing so: Not all of the examples shown here are processed by all companies of the Group.

Collection and Processing of Personal Data We collect and process personal data only to the extent permitted by law.

Casinos Austria Visiting a casino If you visit a Casinos Austria casino, you are legally obliged to present an official photo ID for the purpose of establishing and verifying your identity and your age.

Casino information and mailings You will receive personalised mailings and information from Casinos Austria by e-mail, SMS, post and telephone, if and to the extent you have given your consent.

Online shop In the Casinos Austria online shop, you can buy the products offered at https: Feedback service You can use the Feedback button at www.

Cuisino restaurant reservations At many Cuisino restaurants, you can book a table via the Bookatable and Quandoo services, by entering your personal data, i.

Individual guest service Provided you have given your consent, Casinos Austria records your date of birth, your interests and hobbies, and your dining preferences in the casinos e.

Event calendar On the Casinos Austria website www. Event management and marketing applications Casinos Austria uses an event management and marketing application for the purpose of organising and managing events for companies and private individuals and to create accompanying work plans and reports.

Austrian Lotteries Lotteries information and mailings Glückspost, Bingo News Provided you have declared your consent, you will receive mailings and information by e-mail from Austrian Lotteries.

Lotteries App The Lotteries App is a service app based around the products played at the outlets. Österreichische Klassenlotterie Vertriebsgesellschaft m.

Other partners in the Association of Class Lottery Agencies are: GmbH, Mariahilfer Strasse 29, Vienna As a matter of principle, no personal data are exchanged between Österreichische Klassenlotterie Vertriebsgesellschaft m.

Win2day win2day account To use the win2day range of online games, you need to register at www. Casino, Lotto, Wetten App With the win2day: Corporate Group Communications of information from companies of our corporate group Provided that you have given your consent, you will also receive mailings from one of the companies of our corporate group by post and electronically by e-mail and text message containing information from Casinos Austria AG and Österreichische Lotterien GmbH corporate group Casinos Austria AG, Österreichischen Lotterien GmbH, win2day Entwicklungs- und Betriebsgesellschaft m.

Information and mailings Consent on the basis of sec. Sweepstakes In the case of sweepstakes, we will use your data collected for this purpose to process the sweepstakes game, particularly in connection with the notification of winnings.

Video surveillance at Casinos and VLT outlets In order to comply with legal requirements and for your own protection, the gambling operations at the casinos of Casinos Austria and the VLT outlets of Austrian Lotteries are video-monitored in accordance with relevant data protection rules.

Gambler protection Based on the provisions of the Gaming Act, in certain cases we have a duty to record your conduct during visits and to observe your gambling behaviour and, where necessary, to initiate measures for your own protection.

Credit information In certain legally regulated cases, Casinos Austria and WINWIN are required to review your credit standing on the basis of documents, data or information obtained from a creditable and independent source.

Whistleblowing system Our company offers you the option via https: Contract data processing Even where we engage data processors, we are responsible for protecting your personal data.

Your personal data will not be sold to third parties or otherwise marketed. Duration of storage We will store data you have provided to us solely for customer service purposes or for marketing and information purposes such as newsletters until such time as you revoke your consent to this.

Cookies In order to improve our website and make it as optimal as possible for your use, we use cookies on the websites of our corporate group.

Sessions The websites and apps of win2day www. Google Analytics web analysis tool Google Analytics is used on the websites of our corporate group. Piwik web analysis tool The website of the Austrian Lotteries www.

Econda web analysis tool The website of Casinos Austria www. You may object to the collection and storage of data for purposes of web analytics at any time with future effect by clicking on the following link: Siteimprove analytics web analysis tool The website of Casinos Austria www.

Summary of the dispute Claims arising out of a partnership between the claimants and the Serbian national lottery in the development of a casino in Belgrade.

Economic sector and subsector. R - Arts, entertainment and recreation. Economic subsector 92 - Gambling and betting activities. Arbitral rules and administering institution.

Claimed by investor Data not available. Awarded through settlement Data not available. IIA breaches alleged Data not available.

IIA breaches found Not applicable - settled or discontinued before decision on liability. Type of follow-on proceedings None. Link to Italaw's case page.

Links to background sources.

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